Our Clients for Life Promise: If you are not completely satisfied and experiencing service as a Raving Fan of HST, your services are FREE! We want to make a difference to your business in every interaction and our entire team stand on these tenants of service:
- Meet You Where You Are
- Respond Quickly to Your Needs
- Solve Problems Completely
- Share High-Value Recommendations
- Go The Extra Mile to Serve You
- Exceed Your Expectations Whenever Possible
- Be Easy to do Business With
Response Time Promise: HST promises to respond to service requests within one hour or less. For our managed clients, our remote monitoring center allows us to prevent problems before they interfere with your business.
Financial Stewardship Promise: Enjoy the benefits of a full service IT Team for a fraction of the cost of internal staff. HST will always balance CUSTOMER IT needs with your business growth needs and provide cost-effective solutions to your problems. Your IT Services program will give you a no-surprises predictable budget. In addition, you will have visibility to your total cost of ownership through our reporting tools.
Ready to get started? Contact Higher State today! We’ll get back to you quickly.