Our Clients for Life Promise: If you are not completely satisfied and experiencing service as a Raving Fan of HST, your services are FREE! We want to make a difference to your business in every interaction and our entire team stand on these tenants of service:
- Meet You Where You Are
- Respond Quickly to Your Needs
- Solve Problems Completely
- Share High-Value Recommendations
- Go The Extra Mile to Serve You
- Exceed Your Expectations Whenever Possible
- Be Easy to do Business With
Response Time Promise: HST promises to respond to service requests within one hour or less. For our managed clients , our remote monitoring center allows us to prevent problems before they interfere with your business.
Financial Stewardship Promise: Enjoy the benefits of a full service IT Team for a fraction of the cost of internal staff. HST will always balance CUSTOMER IT needs with your business growth needs and provide cost-effective solutions to your problems. Your IT Services program will give you a no-surprises predictable budget. In addition, you will have visibility to your total cost of ownership through our reporting tools.