What is a Managed Services Provider?
A managed services provider (MSP) offers management and support of IT network-based services, applications and equipment. As businesses become increasingly dependent on IT, the need for a reliable MSP that allows business owners and employees to focus on their core functions has become critical.
The scope of service provided by an MSP varies according to the customer’s needs and can involve simple system upgrades to full network management and support for a pre-established monthly fee. The key
element is that it is preventive and proactive in nature.
What Can We Do For You?
We provide proactive IT managed services using a remote monitoring and management (RMM) platform to continually monitor the health and performance of your IT network—without any kind of disruption to your
employees’ activities. Our robust RMM platform supports early detection and remediation of issues before they cause downtime or data loss. We will also generate regular reports that provide insight into your IT
system, including the business value and services being received, which will help you plan and budget for future IT expenses.
From Reactive to Proactive
Many businesses today continue to use the reactive model and handle IT issues as they arise. Below is a comparison of the reactive vs. proactive approach. It’s easy to see the benefits of becoming proactive!