IT, That’s what we do
Since 2004, our team continues to implement and troubleshoot hardware, software and services solutions for multi-location companies and for solopreneurs. Whether through the cloud or on-premise, HST can support user, server and network devices.
Stage One: Protecting Your IT Assets
Security Solutions for Your Peace of Mind
- Network Protection (Meraki)
- Back Ups and Disaster Recovery (Datto)
- Anti-Malware/Anti-Spam (Web Root/App River)
With HST’s remote monitoring service, you are always protected, 24/7. Our remote monitoring and management (RMM) platform continually monitors the stability and security of your IT network so you can experience maximum network uptime, increase your efficiency and focus on your core business functions. Learn more HERE.
Stage Two: Supporting People
Responsive and Friendly Desk-Side Support
- Remote and Onsite Desk-Side Support
- Plans up to 24/7/365
- Easy Ticketing with ConnectWise
With HST’s Managed IT Services, you are connected to our help desk, 24/7/365. Our State of the art ticketing with ConnectWise provides complete visibility to your IT workload and real-time tracking. No matter what the problem is, one of our highly qualified techs can solve it. After all, we’ve been around since 2004. There isn’t much we haven’t seen. Learn more HERE.
Stage Three: IT Infrastructure Management
Proactive System Monitoring
- RMM: Remote Monitoring and Management
- MDM: Mobile Device Management
- Reporting and Data Analytics
HST puts the power of the most popular IT automation software at everyone’s fingertips, allowing staff to easily escalate tickets or support needs to our team. We solve problems BEFORE they happen, potentially saving hundreds or even thousands of dollars in repairs. Our monthly plans cover nearly all issues, from small to large, and help you budget by avoiding large, emergency bills. Learn more HERE.
Stage Four: Planning for Growth
Innovative Growth Plans that Scale as You Do
- IT Architecture/Spending Plans
- Tech Road Maps
- Staffing Solutions
HST’s Innovative IT ecosystems give your company predictable spending and growth plans that scale as you do. Our Business Technology Office is here to provide leadership, expertise and execution resources to strategically design IT to meet you where you are and support where your business is going. Our unique Visioneering sessions help identify gaps and hidden potential for growth. From there, we will help you create a 90-day roadmap to plan for growth. Learn more HERE.